Terms & Conditions

Last updated: November 4, 2025

These Terms and Conditions (“Terms”) govern all purchases of Space Beyond services, including Ashes to Space, Reserve Your Legacy, and Hero Tribute (collectively, “Services”). By completing checkout, you agree to the following Terms, which form a binding legal agreement between you and Space Beyond, LLC (“Space Beyond”).

1. Eligibility and Authority

The purchaser (“Client”) affirms they have the legal right and authority to possess and authorize the disposition of the cremated remains (“Ashes”) submitted for flight.

Client represents that the Ashes provided are the authentic cremated remains of the individual or pet identified in the order, and that they are not commingled with other remains unless explicitly disclosed to and accepted by Space Beyond.

Space Beyond relies entirely on the Client’s certification of authority and authenticity and bears no responsibility for disputes regarding custody or authority.

2. Symbolic Portion

Each Service involves the launch of a symbolic portion of cremated remains, typically 0.5–1 gram, into space aboard a commercial spacecraft.

The remainder of the Ashes stay with the Client or custodian and are not affected by the Service.

3. Description of Services

Ashes to Space: Launch of a symbolic portion of Ashes into Earth orbit.

Reserve Your Legacy: Advance purchase of the Ashes to Space service for future use.

Hero Tributes: Sponsored launches for eligible U.S. Armed Forces veterans, coordinated through Space Beyond partners.

For all Services:

Once the symbolic portion is received and integrated with the spacecraft, it cannot be retrieved, altered, or returned.

Space Beyond makes no guarantee of a specific launch date, location, or orbital duration. These factors are determined by launch providers and may change without notice. Space Beyond relies on third-party commercial launch providers (such as SpaceX or similar).

Space Beyond is not a licensed funeral establishment and does not provide funeral, burial, or cremation services. These Services are symbolic commemorative tributes, not methods of final disposition under Florida Statutes Chapter 497, and therefore not regulated as funeral, burial, or cemetery services under Florida law.

4. Mission Timeline

Client acknowledges that the timeline from order placement to orbital memorialization may extend for several years.

This extended period may result from factors including spacecraft development schedules, integration lead times, launch provider availability, regulatory approvals, or unforeseen delays.

Space Beyond cannot guarantee any specific launch date or timeframe but will make a good-faith effort to include each mission on the earliest available and appropriate launch.

5. Mission Completion

A mission is considered complete once the launch provider confirms successful insertion of the spacecraft containing the Ashes into Earth orbit.

Spacecraft in orbit will eventually re-enter Earth’s atmosphere naturally, typically months to years after launch.

Space Beyond provides mission updates, tracking information (when available), and a digital certificate of completion.

6. Refund & Cancellation Policy

Within 30 days of purchase: Client may cancel in writing via email to orders@ashestospace.com for a full refund, less a $50 non-refundable processing fee.

After 30 days: Purchases are non-refundable.

Refund requests must be made in writing to orders@ashestospace.com. Refunds, when applicable, will be issued to the original form of payment.

Launch delays: Delays are common and outside Space Beyond’s control. No refunds are issued for delays.

Launch failure: If a launch fails before achieving orbit, Space Beyond will provide a new collection kit at no cost so that Client may send another symbolic portion of Ashes for the next available mission.

7. Special Terms for Reserve Your Legacy

At the time of purchase, 40% of the total fee is earned immediately and applied to account setup, order processing, and administrative costs. This amount is non-refundable.

The remaining 60% is held in a segregated designated account until the symbolic portion of Ashes is received and integrated for a future launch. At that point, the remaining balance is considered earned.

If Client cancels within 30 days of purchase, the standard cancellation policy applies (refund less $50 processing fee). After 30 days, only the unearned portion of funds (if any) may be refundable, and only before Ashes are received for flight. Once the symbolic portion of Ashes is received by Space Beyond, no refunds are permitted.

This pre-purchase is transferable to another individual upon written notice to Space Beyond and confirmation from both parties. Transfers are not valid until confirmed in writing by Space Beyond. Upon transfer, Space Beyond will issue an updated certificate reflecting the new Ashtronaut name.

8. Inability to Fulfill

Space Beyond will make a good-faith effort to carry out each mission as described. However, there are risks and uncertainties outside our control — including but not limited to launch provider issues, technical problems, regulatory approvals, or company insolvency — that may prevent fulfillment of the Service.

In the event Space Beyond is unable to fulfill a mission, our sole obligation is to refund any remaining unspent funds, if any, to the Client. ‘Unspent funds’ means the portion of Client’s payment held in the designated account and not applied to earned operational expenses as defined in Section 7.

The Client (or their estate/representative) is responsible for keeping Space Beyond informed of current contact information. If Space Beyond makes reasonable efforts to contact the Client or their designated representative and is unable to do so within a reasonable period, any refund obligation shall be deemed satisfied, and any unclaimed funds may be considered forfeited. Client agrees to promptly notify Space Beyond of any change in address, phone number, or email to ensure mission continuity.

If Space Beyond ceases operations before service fulfillment, refunds will be issued from any remaining unspent funds held in the designated account, regardless of the time elapsed since purchase.

9. Limitation of Liability

Space Beyond’s liability is strictly limited to the total amount paid by the Client, or to any unspent funds if the Service cannot be fulfilled, subject to Section 8 above.

Client acknowledges and accepts the inherent risks of spaceflight, including launch failure, delays, or premature orbital decay.

Space Beyond disclaims all warranties of merchantability or fitness for a particular purpose.

In no event shall Space Beyond be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the Services. This limitation shall apply even if Space Beyond has been advised of the possibility of such damages.

Space Beyond is not liable for delays or failures caused by events beyond its reasonable control, including natural disasters, acts of war, or government actions.

10. Indemnification

Client agrees to indemnify and hold harmless Space Beyond, its affiliates, and its launch providers from any claims, damages, or disputes arising from:

Lack of legal authority to authorize disposition of the Ashes,

Disputes among family members or other parties regarding custody or memorialization, or

Matters beyond Space Beyond’s control.

11. Regulatory Notice

Space Beyond’s services are commemorative in nature and involve only a symbolic portion of cremated remains. They are not funeral, burial, or cemetery services and are therefore not governed by Florida Statutes Chapter 497.

12. Governing Law

These Terms shall be governed by and construed under the laws of the State of Florida. Venue for any disputes shall lie exclusively in the courts of Brevard County, Florida.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules, except that either party may bring an individual action in small-claims court. Except as provided for small-claims actions, arbitration shall be the exclusive method of dispute resolution. Each party shall bear its own costs and attorneys’ fees, except as otherwise awarded by the arbitrator. Arbitration shall take place in Brevard County, Florida, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

14. Acceptance & Applicability

By completing checkout, checking the acceptance box, or by completing a purchase using express checkout or third-party payment providers (such as Apple Pay, Google Pay, PayPal, or Shop Pay), Client confirms they have read, understood, and agreed to these Terms, including the Refund & Cancellation Policy, Reserve Your Legacy terms, Inability to Fulfill provision, and certification of legal authority over the Ashes.

These Terms apply to all purchases of Space Beyond Services, whether or not the Client is presented with or checks an acceptance box at checkout.

15. Entire Agreement

These Terms constitute the entire agreement between Space Beyond and the Client regarding the Services and supersede all prior agreements, representations, or understandings, whether written or oral.

16. Privacy Policy

Space Beyond respects your privacy and handles personal data as described in our Privacy Policy. By completing a purchase or using our Services, you acknowledge and agree to the collection and use of information in accordance with that policy. For questions or requests regarding your data, contact us at privacy@ashestospace.com.